All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Resolved - This incident has been resolved.
Mar 12, 09:27 EDT
Update - We are continuing to investigate this issue.
Mar 12, 08:20 EDT
Investigating - We are currently investigating this issue.
Mar 12, 08:18 EDT
Mar 11, 2025
Completed - The scheduled maintenance has been completed.
Mar 11, 16:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 13:00 EDT
Scheduled - The Role Base Tool and Bulk ID tool will be unavailable due to updates and maintenance. You will be able to use current Role Base account and Guest accounts while this change is happening.
Mar 6, 15:10 EST
Mar 10, 2025

No incidents reported.

Mar 9, 2025
Completed - The scheduled maintenance has been completed.
Mar 9, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 07:30 EDT
Scheduled - The following applications will be unavailable while maintenance is done. If you have issues accessing any of these applications after the outage, please contact UTS. https://uts.mcmaster.ca/contact-us/

Power BI
IRA (all environments)
JIRA Software, JIRA SD
Data Warehouse
McMaster Apps (all environments)
Infosilem (all environments)
MDSS/ROA (all environments)
UA and PBI Dashboard (all environments)
IAM (all environments)
Hyperion (all environments)

Mar 3, 10:32 EST
Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025
Resolved - This incident has been resolved.
Mar 3, 19:12 EST
Investigating - A networking issue in Canada that caused Microsoft 365 services to enter an unhealthy state. You may notice some services not working as expected. The service is continuing to recover and Microsoft is continuing to monitor.
https://status.cloud.microsoft/

Mar 3, 15:11 EST
Resolved - This incident has been resolved.
Mar 3, 13:12 EST
Investigating - Anyone connected to MacWiFi or Eduroam cannot reach Microsoft Services. Wired connections are not affected. This includes all SSO applications. We are currently investigating.
Mar 3, 12:13 EST