Mosaic OCI Migration Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2025 - 17:30 EDT
Scheduled - Scheduled Maintenance June 6, 5:30 p.m. – June 9, 8 a.m.
All Mosaic services will be unavailable for an infrastructure upgrade.
Fri. June 6, 5:30 p.m. – Mon. June 9, 8 a.m.
Jun 6, 2025 17:30 - Jun 9, 2025 08:00 EDT

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Uptime over the past 90 days. View historical uptime.
Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Under Maintenance
Campus ? Under Maintenance
Finance ? Under Maintenance
Human Resources Under Maintenance
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 6, 2025

Unresolved incident: Mosaic OCI Migration Maintenance.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Jira Service Management service upgrade
Completed - The scheduled maintenance has been completed.
Jun 4, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 18:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 4, 17:43 EDT
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
May 31, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 09:00 EDT
Scheduled - Please be advised that scheduled network maintenance will take place on Saturday, May 31st, between 9:00 a.m. and 10:00 a.m. This work is necessary to maintain and improve network reliability across our sites. Wired, wireless, and telephone services will be impacted during this time.

The following buildings will experience a network interruption of up to one hour during the maintenance window:

• Togo Salmon Hall (TSH) – all floors

In case of emergencies during this period, please contact Campus Security directly at 905-522-4135.

If you have any questions, please reach out to us at https://uts.mcmaster.ca/contact-us/.
May 28, 11:42 EDT
May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Jira Software service upgrade
Completed - The scheduled maintenance has been completed.
May 28, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 17:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
May 28, 16:19 EDT
May 27, 2025

No incidents reported.

May 26, 2025
Mosaic OCI Migration Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 17:30 EDT
Scheduled - Scheduled Maintenance May 23, 5:30 p.m. – May 26, 8 a.m.
All Mosaic services will be unavailable for an infrastructure upgrade.
Fri. May 23, 5:30 p.m. – Mon. May 26, 8 a.m.
May 21, 10:36 EDT
May 25, 2025
Scheduled Network Maintenance
Completed - The scheduled maintenance has been completed.
May 25, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:00 EDT
Scheduled - Please be advised that scheduled network maintenance will take place on Sunday, May 25th, between 9:00 a.m. and 12:00 noon. This work is necessary to maintain and improve network reliability across our sites. Wired, wireless, and telephone services will be impacted during this time.

The following buildings will experience a network interruption of up to one hour during the maintenance window:

• Michael G. DeGroote Centre for Learning and Discovery (MDCL)
• Life Sciences Building (LSB)
• Temporary Building T34 - MPS
• Divinity College (DC)

In case of emergencies during this period, please contact Campus Security directly at 905-522-4135.

If you have any questions, please refer to the McMaster IT Systems Dashboard or reach out to us at https://uts.mcmaster.ca/contact-us/.
May 21, 11:22 EDT
May 24, 2025

No incidents reported.

May 23, 2025
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